Have your say about our services

The Department of Justice values your feedback.

You can make a suggestion to help us improve our services, provide positive feedback about the things we do well or if you are not happy with services provided by the Department, you can lodge a complaint through our online customer feedback system. We also welcome feedback from children and young people.

In addition to the online system, you can provide feedback by:

Your feedback will help us to provide high-quality services that meet the needs of the West Australian community. Our Customer Service Charter outlines our commitment to services.

Taking a complaint further

If you have dealt with the Department over a complaint and remain dissatisfied, you may wish to refer the matter to the Ombudsman Western Australia.

Last updated: 29 December 2017

[ back to top ]